Privacy Policy

Effective date: October 22, 2026

This policy describes how Poway Smog Star Station may collect and use information when you visit our website or contact our business. Please contact us if you have questions about our practices.

Information we collect

When you call, message, or request an appointment, we may receive your name, phone number, vehicle details, requested service, appointment information, and the content of your communications. Our website hosting and related service providers may process technical information such as IP address, browser type, and access logs.

How we use information

We use information to respond to questions, coordinate services and appointments, provide customer support, operate and secure our website, and comply with applicable laws.

Text and RCS messaging

If you contact us through a supported messaging channel, we may use your message and contact information to respond to your inquiry and provide service-related information. We do not treat an inquiry as consent to receive promotional texts. If we offer recurring or promotional messages, we will seek any consent required by law and explain applicable opt-out instructions at enrollment. Message and data rates may apply depending on your carrier.

Sharing information

We may share information with service providers that help us operate our website, communications, and appointments, and when required by law. We do not sell mobile phone numbers or messaging consent to third parties for their independent marketing.

Data retention and security

We retain information as reasonably necessary to provide services, manage business records, resolve disputes, and meet legal obligations. We use reasonable measures to protect information, although no online service is completely secure.

Your choices

You may contact us to ask questions about your information or request access, correction, or deletion where applicable law provides those rights. California residents may have additional privacy rights depending on the laws applicable to our business. You can stop an ongoing text conversation by telling us not to message you; where automated messages are offered, we will provide the applicable opt-out method.

Changes to this policy

We may update this policy and post a revised effective date on this page.

Contact

Poway Smog Star Station
13510 Pomerado Rd, Suite A, Poway, CA 92064
Phone: (858) 679-9225